To understand what WhatsApp Marketing is the first thing you need to know what WhatsApp is. It is a free mobile app that uses in your Mobile phone and in laptop/pc through internet connection to do chat with other users, without any SMS text message charges. Through this app you can share files and images, and also make free voice and video calls. Whatsapp has the version of all type for mobile phone and also have a specific web app and desktop versions for PCs, but you need to have it to install on your mobile phone first, since joined directly to a single mobile 10 digit number.
“WhatsApp is the most popular apps to send messages in around 180 countries which are around 90 % of the world. Each and every day, around 100+ billion SMS are sent via this application.”
There are many reasons why we recommend WhatsApp as a marketing tool. For starters, this is a free application, as we told you already in this article whose use is so general that possibly contain among its users your target audience. However more is because of its features, WhatsApp Marketing gives you the possible way to communicate with your existing clients and new customers directly and in real time. This is a huge benefit when it comes to getting to recognize your audience’s opinions and providing personalized attention.
Initially WhatsApp has launched a business app and this is free to download, and it’s available for Android devices and as well as iphone. It allows businesses to easily interact with customers by using tools to computerize, sort, and quickly respond to SMS. Whether during chat, voice calls or video calls, WhatsApp offers you the option to help your customers and resolve their issues as soon as possible. To use this approach, you not only feel to improve the quality of your service but also give out you to be loyal to your clients through a direct and modified treatment.
To create a successful WhatsApp Marketing you catch full benefit of all the features that the app provides you. First of all, we suggest you to place an agent profile picture of your business. In this observe an attractive and friendly ambassador logo or images of the representative in charge are well options.